It is the responsibility of the customer to understand the suitability of any item purchased from GGTacticalOutdoors.com for the project or business purpose or personal use intended, thus "All Sales Are Considered Final." If a product is returned by a customer alleging a factory defect, then it will be shipped at the customer’s expense for inspection by the manufacturer or it’s agents for said factory defect. The customer has 30 days to initiate a return.
If approved for repair under warranty, then the product will be repaired and returned to the customer with cost of freight borne by the customer. Labor charges for all repairs including items covered by parts warranty will be at the expense of the customer. It is the responsibility of the customer to use the correct electrical current and correct electrical fixture for each product.
We do not accept used goods for return.
No item may be returned to GGTacticalOutdoors.com without the express written authorization of GGTacticalOutdoors.com. If such written authorization is provided by GGTacticalOutdoors.com, it will include a Return Goods Authorization number. Such RGA number must appear on the bill of lading when the product is returned. All returns must be in the original packing container and must include all accessories and operating manuals included in the original shipment. If a product is returned to GGTacticalOutdoors.com due to an error by the customer; then the customer will be responsible for shipping costs both ways. Special order products and custom made products are not returnable. A restocking fee of 10% will apply on all returned items.
Before attempting to return any merchandise, the customer must contact GGTacticalOutdoors.com. If an item is returned by the customer and is not suitable for return to inventory as in new condition, then the product will be returned to the customer and freight charges will apply. Please insure as necessary.
Management of GGTacticalOutdoors.com may provide for exchange of returned merchandise with a like item if the returned merchandise is received in new condition and if all original packaging material is returned. The restocking fee of 10% will be charged and the customer will be invoiced for the replacement product.
Return Policy for Credit Card Purchases
For credit card purchases, management reserves the right, at its discretion, to choose to refund a cancelled order with a company check and to charge a 6% cancellation fee of the value of the goods that were purchased. Once a return has been approved and if the item has been returned in like new condition to the manufacturer, a credit for the full amount less the restocking fee will be issued back to the customer within 24-48 hours via the original payment method. (For example, if you paid with a credit card then the credit will be issued back to your credit card). Please allow 3-7 business days for the credit to appear back on your credit card statement.
All items are subject to prior sale.
If the customer receives damaged merchandise they are requested to notify GGTacticalOutdoors.com immediately. ALWAYS INSPECT MERCHANDISE UPON DELIVERY. IF YOU NOTICE ANY DAMAGE TO THE BOX OR PRODUCT, NOTE THAT WHEN SIGNING. If there is noticeable damage and it is not noted it will be hard to put in a claim with the carrier. GGTacticalOutdoors.com cannot be held responsible for damage to merchandise while in transit on a common carrier. Any remedy for damage goods will be solely at the discretion of the common carrier or the manufacturer.
GGTacticalOutdoors.com accepts Visa, MasterCard and American Express. Please provide us with card number, expiration date and name on card.
Many items can be offered with a quantity discount, please contact your Customer Service team at G&G Tactical and Outdoors for custom discount quotes.